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AccessAble Help Desk Pro Edition
Help Desk via Windows, Web Support Requests |
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An affordable, network ready, browser enabled help desk program that lets you quickly record and update support requests as well as computer, software and peripheral inventory information via Windows/Web or both. This version includes many changes. |
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AccessAble Help Desk Pro Edition Long
Descriptions: AccessAble Help Desk Pro Edition features an easy to use and attractive windows based interface as well as .asp and .html pages for quickly recording, updating or searching data via browser. The GUI in this version has been enhanced to make data entry even faster. This version now uses SMTP for emailing from the windows app - no longer relying on a particular email client to be installed The wide variety of reports include graphical and analytical reports to see where most of your support issues are coming from. The reports can also be easily exported to a variety of file formats and emailed to upper management. The browser interface requires Microsoft PWS or IIS There are still no additional per user charges for either the windows interface, email module, or browser based interface. All are included in the site license price. An Open Report menu option let's you access either your own reports created with Crystal Reports 9.0 or custom reports designed for you by the developer.
AccessAble Help Desk Pro Edition Keywords: help desk, computer inventory, web enabled help desk, support requests, customer support
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